In Amexzone Health, you can check the current status of an appointment and update it directly from the appointment list.
To check or change an appointment's status, follow these steps:
- From the main menu, go to Appointments.
- Locate the appointment you want to review.
- In the Status column, you can view the appointment's current status, identified by a colored label.
- To change it, click on the current status to open the Change Status menu.
- Select the new status you want to assign to the appointment.
Click Complete Appointment to complete the update.
Available Statuses:
- Pending: The appointment is pending.
- Confirmed: The appointment has been confirmed.
- In Lobby: The patient is in the waiting area.
- In Room: The patient is in the examination or treatment room.
- Check-In: The patient's arrival has been recorded.
- Check-Out: The patient's departure has been recorded.
- No Show: The patient did not attend the appointment.
- Cancelled: The appointment has been cancelled.
- Not Confirmed: The appointment has not been confirmed.
Status Change History:
Next to the appointment status, you will find an information icon (i). By hovering over this icon, you can view the status change history, including who made the changes and details of the status updates.
Note: The current status of each appointment is displayed in the Status column, allowing you to quickly identify its status, make updates, and review previous changes.