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Frequently Asked Questions
Frequently Asked Questions about Amexzone
How to add alerts in the system?
May 07, 2026 22:32
How can I view workers who have not accessed the platform?
May 07, 2026 22:17
Why can’t I add a diagnosis?
May 07, 2026 22:09
Why can’t a supervisor view the Supervision section in the Appointments panel?
May 07, 2026 22:04
Where can the supervisor view the documents once the Case Manager signs them?
May 07, 2026 21:47
From where can medications be prescribed?
May 07, 2026 21:27
How to modify a credential?
May 07, 2026 21:03
Why doesn’t copay, coinsurance, deductible, or limitation information appear for some services when verifying a patient’s insurance eligibility?
April 23, 2026 03:48
How can I add an identifier to a worker’s signature footer?
April 21, 2026 00:13
How to limit an appointment?
April 11, 2026 21:02
What is the functionality of a group appointment?
April 11, 2026 20:20
How to generate an appointment report?
April 11, 2026 06:00
How to generate a worker report?
April 11, 2026 05:37
How to generate a patient report?
April 11, 2026 05:22
How to add a credential?
April 11, 2026 04:59
How to create a group appointment?
April 11, 2026 04:18
Can appointments be created with an expired Master Treatment Plan?
April 11, 2026 03:39
Why is the patient not receiving medications at the pharmacy?
April 10, 2026 22:22
How do I add a new category mapping in bank accounts?
January 07, 2026 07:43
How do I access the category mapping in bank accounts?
January 07, 2026 07:36
What is transaction category mapping in bank accounts?
January 07, 2026 07:32
How do I record an income from a bank account in the system?
January 07, 2026 07:23
How do I record an expense from a bank account in the system?
January 07, 2026 07:18
How can I view the details of a transaction in the bank account?
January 07, 2026 06:57
Can I filter the transactions in a bank account?
January 07, 2026 06:51
How can I see the full list of transactions for a bank account?
January 07, 2026 06:45
How can I view a bank account’s details in the system?
January 07, 2026 06:41
How do I disconnect a bank account from the system?
January 07, 2026 06:34
How do I link a bank account to the system?
January 07, 2026 06:26
Where do I link a bank account to the system?
January 07, 2026 06:12
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