Skip to main content
Help Center
Go Back to Amexzone
Video Tutorials
Tickets
Sign in
Go Back to Amexzone
Video Tutorials
Tickets
Frequently Asked Questions
Frequently Asked Questions about Amexzone
Why is the number that appears in the CLM01 of the 837P different from the number shown on the CMS1500 form?
November 26, 2025 13:43
How to create a patient
October 11, 2025 03:31
Why can’t a therapist see an appointment in their account?
September 30, 2025 12:46
Why don’t I see the TCM Services option?
September 30, 2025 12:37
Why can’t I delete a patient from the system?
September 30, 2025 12:32
How do you configure a service as required?
August 26, 2025 22:47
If an appointment has multiple services, does it change to completed status after finishing (completing) only one of them?
August 26, 2025 22:15
How do I send an intake form to a patient who is already registered?
August 22, 2025 03:11
How do I create an appointment?
August 22, 2025 02:53
If I set a service as non-billable from the billing section, will it be reflected in the patient’s appointment note?
August 22, 2025 02:40
How can I make changes to a patient’s Treatment Plan if the note has already been signed and completed?
August 19, 2025 02:17
How does the system determine which insurance to use when a patient has multiple services pending billing and changes insurance before they are billed?
August 15, 2025 07:33
How can I add a bank card to the system?
August 15, 2025 07:10
How can I edit the date of an appointment?
August 08, 2025 01:15
How do I assign patients to a worker?
August 08, 2025 00:56
Can I change the supervisor for an appointment that has already been completed?
August 08, 2025 00:38
Can I delete TCM cases in the system?
August 08, 2025 00:21
Does the system allow creating notes for a TCM case if no units have been assigned?
August 08, 2025 00:15
How can I open a TCM case for a client?
August 08, 2025 00:11
How can I check the operations performed by a worker in the system?
August 07, 2025 23:38
Where can I modify the clinic’s email?
August 07, 2025 23:27
How can I change the language in the system?
August 07, 2025 23:21
How can I delete a patient from the system?
August 07, 2025 23:15
How do I add a new work practice that is not in the system to assign it to a new worker?
August 07, 2025 22:54
What are work practices?
August 07, 2025 22:50
How do I add a new worker to the system?
August 07, 2025 22:39
How can I add a worker's photo to their profile?
August 02, 2025 03:41
Can a worker be removed from the system?
August 02, 2025 03:38
Can a closed case in TCM be reopened?
July 26, 2025 03:22
«
First
‹
Previous