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Billing and Payments

Frequently Asked Questions

  • How to add alerts in the system?
  • How can I view workers who have not accessed the platform?
  • Why can’t I add a diagnosis?
  • Why can’t a supervisor view the Supervision section in the Appointments panel?
  • Where can the supervisor view the documents once the Case Manager signs them?
  • From where can medications be prescribed?
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Update History

  • Updated Descriptions for Status Change Message Options
  • Expanded Information in Billing Reports
  • Patient Responsibility Display in Billing Claims
  • Claim Totals Detail When Updating Claim Status
  • Update: File for Automatic Verifications of DEA, Medicaid ID, and State License
  • New Patient Status Filter in Appointments
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